SpinDjinn Casino Terms and Conditions

These terms set out the rules for using SpinDjinn. They explain our relationship with you, your responsibilities when using the platform, and the basic rules that govern accounts, payments, promotions and disputes. By registering or playing you agree to follow these terms and any supplemental rules we publish on the site. If you have questions, contact [email protected].

1. Account responsibilities

You are responsible for keeping your account details secure. Only you may use your account and you must not share login credentials. You must provide accurate information when registering and keep your contact details up to date.

We may suspend or close accounts where we suspect fraud, unauthorised access, or breaches of these terms. You must not attempt to operate multiple accounts in a way that circumvents our policies. Any winnings credited in error may be adjusted or reversed.

2. Eligibility requirements

To use SpinDjinn you must meet eligibility requirements set out on the site. You must be of legal age to gamble in your territory and not be excluded from gambling by any relevant authority. We may request documentation to verify your identity, age and address.

Accounts that do not pass verification checks may have restrictions placed on deposits, play or withdrawals until verification is complete.

3. Acceptable platform use

You agree to use the platform lawfully and not to exploit games or services. Prohibited activity includes collusion, use of bots, software that interferes with normal operation, and attempts to manipulate results or bonus mechanics.

We reserve the right to void bets, withhold winnings or close accounts where misuse is detected. Reports of abuse will be investigated and appropriate action taken.

4. General bonus and promotion rules

Promotions, bonuses and free spins are subject to specific rules that appear with each offer. Bonus funds may carry wagering requirements and other restrictions such as game contribution limits, maximum bet rules and expiry periods.

We may restrict access to promotions by geography, payment method or account status. Abuse of promotional offers may result in forfeiture of bonus funds and winnings.

5. Deposits and withdrawals

Verification and checks

Before processing withdrawals we may require identity verification and evidence of payment method ownership. We carry out checks to protect customers and comply with legal obligations.

Processing

Processing times, limits and available payment methods are listed in the cashier section. We do not guarantee instant processing and reserves may apply when additional checks are required. Fees applicable to certain methods will be disclosed at the time of transaction where relevant.

6. Dispute resolution

If you have a dispute about your account, activity or a transaction, contact our support team at [email protected] as soon as possible. We aim to resolve issues promptly and fairly. If we cannot reach agreement, we will explain further escalation steps that may be available.

7. Updates to terms and conditions

We may update these terms from time to time. Changes will be posted on the site and, where practicable, highlighted to registered users. Continued use of the platform after changes are posted constitutes acceptance of the updated terms.

These terms are a summary of important rules; full details and any specific promotional terms are available on the site and apply in addition to this document.